Research output per year
Research output per year
Search results
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2004
The OhioLINK LibQUAL+™ 2002 experience: A consortium looks at service quality
Gatten, J., 2004, Libraries Act on Their LibQUAL+ Findings: From Data to Action. Taylor and Francis, p. 19-48 30 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
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2001
Assessing Reference Behaviors with Unobtrusive Testing
Gatten, J. & Radcliff, C., Jan 1 2001, Library Evaluation: A Casebook and Can-Do Guide. Libraries Unlimited, p. 105-115Research output: Chapter in Book/Report/Conference proceeding › Chapter