Robert D. Winsor

Search results

• 2021

  Alan P. Fiske’s relational models framework: Applications to customers’ relationships with service marketers

  Kaltcheva, V. D., Winsor, R. D. & Patino, A., Jan 1 2021, Customer Relations. Nova Science Publishers, Inc., p. 1-36 36 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter

• Improving Student Presentation Skills Using Asynchronous Video-Based Projects

  Namin, A., Ketron, S. C., Kaltcheva, V. D. & Winsor, R. D., Dec 2021, In: Journal of Management Education. 45, 6, p. 987-1010 24 p.

  Research output: Contribution to journal › Article › peer-review
• 2016

  An Integrative Framework of Buyer–Supplier Negative Relationship Quality and Dysfunctional Interfirm Conflict

  Prince, M., Palihawadana, D., Davies, M. A. P. & Winsor, R. D., 2016, In: Journal of Business-to-Business Marketing. 23, 3, p. 221-234 14 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

• Marketing organization and accountability

  Stewart, D. W. & Winsor, R. D., 2016, Accountable Marketing: Linking Marketing Actions to Financial Performance. Taylor and Francis Inc., p. 243-260 18 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter
• 2015

  Knowledge and skills transfer between MBA and workplace

  Prince, M., Burns, D., Lu, X. & Winsor, R., Apr 13 2015, In: Journal of Workplace Learning. 27, 3, p. 207-225 19 p.

  Research output: Contribution to journal › Article › peer-review

• Rethinking Contraceptive Retail Placement for Male Consumers

  Winsor, R. D., Manolis, C. & True, S. L., 2015, Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer Nature, p. 232-235 4 p. (Developments in Marketing Science: Proceedings of the Academy of Marketing Science).

  Research output: Chapter in Book/Report/Conference proceeding › Chapter

• Service Delivery: a Postmodern Perspective

  Manolis, C., Winsor, R. D. & Kelley, S. W., 2015, Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer Nature, p. 51-55 5 p. (Developments in Marketing Science: Proceedings of the Academy of Marketing Science).

  Research output: Chapter in Book/Report/Conference proceeding › Chapter
• 2014

  How important are different socially responsible marketing practices? An exploratory study of gender, race, and income differences

  Patino, A., Kaltcheva, V. D., Pitta, D., Sriram, V. & Winsor, R. D., Jan 7 2014, In: Journal of Consumer Marketing. 31, 1, p. 2-12 11 p.

  Research output: Contribution to journal › Article › peer-review
• 2013

  Do customer relationships mitigate or amplify failure responses?

  Kaltcheva, V. D., Winsor, R. D. & Parasuraman, A., Apr 2013, In: Journal of Business Research. 66, 4, p. 525-532 8 p.

  Research output: Contribution to journal › Article › peer-review

• Impact of promotions on shopper price comparisons

  Kaltcheva, V. D., Winsor, R. D., Patino, A. & Shapiro, S., Jul 2013, In: Journal of Business Research. 66, 7, p. 809-815 7 p.

  Research output: Contribution to journal › Article › peer-review

• Marketing Strategy

  Winsor, R. D., Jan 1 2013, Strategic Management in the 21St Century: Volume 1: The Operational Environment: Volume 2: Corporate Strategy: Volume 3: Theories of Strategic Management. Bloomsbury Publishing Plc., Vol. 2. p. V2-95-V2-120

  Research output: Chapter in Book/Report/Conference proceeding › Chapter

• Opportunities for Non-Degree Executive Education in Taiwan

  Winsor, R. D., Liu, A., Yu, X. & Huynh-Willis, K., Nov 2013, In: Journal of Executive Education. 4, 1, 6.

  Research output: Contribution to journal › Article › peer-review

• The Regulation of Dietary Supplements Within the United States: Flawed Attempts at Mending a Defective Consumer Safety Mechanism

  Quinones, R. L., Winsor, R. D., Patino, A. & Hoffmann, P., 2013, In: Journal of Consumer Affairs. 47, 2, p. 328-357 30 p.

  Research output: Contribution to journal › Comment/debate › peer-review
• 2012

  Manifest Conflict and Conflict Aftermath in Franchise Systems: A 10-Year Examination

  Winsor, R. D., Manolis, C., Kaufmann, P. J. & Kashyap, V., Oct 2012, In: Journal of Small Business Management. 50, 4, p. 621-651 31 p.

  Research output: Contribution to journal › Article › peer-review
• 2011

  Alan P. Fiske's relational models framework: Applications to customers' relationships with service marketers

  Kaltcheva, V. D., Winsor, R. D. & Patino, A., 2011, Customer Relations. Nova Science Publishers, Inc., p. 1-36 36 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter

• A model of trust and compliance in franchise relationships

  Davies, M. A. P., Lassar, W., Manolis, C., Prince, M. & Winsor, R. D., May 2011, In: Journal of Business Venturing. 26, 3, p. 321-340 20 p.

  Research output: Contribution to journal › Article › peer-review
• 2010

  An Empirical Examination of the “Rule of Three”: Strategy Implications for Top Management, Marketers, and Investors

  Uslay, C., Altintig, Z. A. & Winsor, R. D., Mar 2010, In: Journal of Marketing. 74, 2, p. 20-39

  Research output: Contribution to journal › Article

  Open Access

• The impact of customers' relational models on price-based defection

  Kaltcheva, V. D., Winsor, R. D. & Parasuraman, A., Jan 1 2010, In: Journal of Marketing Theory and Practice. 18, 1, p. 5-22 18 p.

  Research output: Contribution to journal › Article › peer-review
• 2008

  The changing face of Korean marketing management

  Yoo, C. & Winsor, R. D., Oct 20 2008, The Changing Face of Korean Management. Routledge Taylor & Francis Group, p. 52-76 25 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter

• The impact of attitudes, word-of-mouth, and value congruence on conference participation: A comparison of attending and non-attending organizational members

  Leach, M. P. & Winsor, R. D., May 5 2008, In: Journal of Hospitality and Leisure Marketing. 16, 3, p. 246-269 24 p.

  Research output: Contribution to journal › Article › peer-review
• 2004

  Corporate and Brand Web Sites as Customer Relationship Management Tools: An Overview of Alternative Approaches

  Winsor, R. D., Leisen, B., Leach, M. & Liu, A., Jun 18 2004, In: Journal of Relationship Marketing. 3, 1, p. 79-109 31 p.

  Research output: Contribution to journal › Article › peer-review

• Differentiating goods and services retailing using form and possession utilities

  Winsor, R. D., Sheth, J. N. & Manolis, C., Mar 2004, In: Journal of Business Research. 57, 3, p. 249-255 7 p.

  Research output: Contribution to journal › Article › peer-review
• 2002

  Corporate America's Search for the "Right" Direction: Outlook and Opportunities for Family Firms

  Adams, A. F., true, S. L. & Winsor, R. D., Dec 2002, In: Family Business Review. 15, 4, p. 269-276

  Research output: Contribution to journal › Article › peer-review

• The effects of organizational culture and market orientation on the effectiveness of strategic marketing alliances

  Leisen, B., Lilly, B. & Winsor, R. D., Jun 1 2002, In: Journal of Services Marketing. 16, 3, p. 201-222 22 p.

  Research output: Contribution to journal › Article › peer-review

• The Hunt-Vitell General Theory of Marketing Ethics: Can it enhance our understanding of principal-agent relationships in channels of distribution?

  Vermillion, L. J., Lassar, W. M. & Winsor, R. D., 2002, In: Journal of Business Ethics. 41, 3, p. 267-285 19 p.

  Research output: Contribution to journal › Article › peer-review
• 2001

  Partial employees and consumers: A postmodern, meta-theoretical perspective for services marketing

  Manolis, C., Meamber, L. A., Winsor, R. D. & Brooks, C. M., Jun 2001, In: Marketing Theory. 1, 2, p. 225-243 19 p.

  Research output: Contribution to journal › Article › peer-review
• 2000

  Choices made in balancing work and family following two women on a 16-year journey

  Winsor, R. D. & Ensher, E. A., 2000, In: Journal of Management Inquiry. 9, 2, p. 218-231 14 p.

  Research output: Contribution to journal › Article › peer-review

• Service quality perspectives and satisfaction in private banking

  Lassar, W. M., Manolis, C. & Winsor, R. D., Jun 1 2000, In: Journal of Services Marketing. 14, 3, p. 244-271 28 p.

  Research output: Contribution to journal › Review article › peer-review

• Service quality perspectives and satisfaction in private banking

  Lassar, W. M., Manolis, C. & Winsor, R. D., Jul 1 2000, In: International Journal of Bank Marketing. 18, 4, p. 181-199 19 p.

  Research output: Contribution to journal › Review article › peer-review
• 1999

  Purchasing nonprescription contraceptives: The underlying structure of a multi-item scale

  Manolis, C., Winsor, R. D. & True, S. L., 1999, In: Structural Equation Modeling. 6, 3, p. 262-279 18 p.

  Research output: Contribution to journal › Article › peer-review
• 1998

  Applications of the theory of cognitive dissonance in marketing

  Winsor, R. & Hesperich, L., 1998, Proceedings Of The Twenty-seventh Annual Meeting Of The Western Decision Sciences Institute. McClatchey, C. & Fowler, K. (eds.). p. 126-130 5 p.

  Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

• Liability and operational issues related to the legal domain of franchising: A review of the literature

  Winsor, R. & Quinones, R., 1998, Proceedings Of The Twenty-seventh Annual Meeting Of The Western Decision Sciences Institute. McClatchey, C. & Fowler, K. (eds.). p. 95-99 5 p.

  Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

• 1997

  Alcohol warnings and warning labels: An examination of alternative alcohol warning messages and perceived effectiveness

  DeCarlo, T. E., Parrott, R., Rody, R. & Winsor, R. D., 1997, In: Journal of Consumer Marketing. 14, 6, p. 448-460 13 p.

  Research output: Contribution to journal › Article › peer-review
• 1996

  Asian management systems: Chinese, Japanese, and Korean styles of business - Chen,M

  Winsor, R., 1996, In: Journal of Organizational Change Management. 9, 4, p. 85-88 4 p.

  Research output: Contribution to journal › Literature review › peer-review

• Military perspectives of organizations

  Winsor, R. D., 1996, In: Journal of Organizational Change Management. 9, 4, p. 34-42 9 p.

  Research output: Contribution to journal › Article › peer-review

• Regional integration agreements and the borderless market: Lessons from history

  Winsor, R. D., Sibeck, G. & Rody, R., 1996, In: Competitiveness Review. 6, 1, p. 59-67 9 p.

  Research output: Contribution to journal › Article › peer-review
• 1995

  Marketing under conditions of chaos. Percolation metaphors and models

  Winsor, R. D., Nov 1995, In: Journal of Business Research. 34, 3, p. 181-189 9 p.

  Research output: Contribution to journal › Article › peer-review
• 1993

  The Resurrection of Taylorism: Total Quality Management's Hidden Agenda

  Boje, D. M. & Winsor, R. D., Apr 1993, In: Journal of Organizational Change Management. 6, 4, p. 57-70 14 p.

  Research output: Contribution to journal › Article › peer-review
• 1992

  Talking the Post-Fordist Talk,… but Walking the Post-industrial Walk

  Winsor, R. D., Feb 1992, In: Journal of Organizational Change Management. 5, 2, p. 61-69 9 p.

  Research output: Contribution to journal › Article › peer-review