Advocates and adversaries: examining the role of supplier advocacy on customer reacquisition

Mark P. Leach, Annie H. Liu, Ellen Bolman Pullins, Sijun Wang

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)316-329
Number of pages14
JournalJournal of Personal Selling and Sales Management
Volume41
Issue number4
DOIs
StatePublished - 2021

ASJC Scopus Subject Areas

  • Business and International Management
  • Marketing

Keywords

  • buying center
  • customer reacquisition
  • lost customers
  • motivation theory
  • supplier advocacy

Cite this