Bringing Underserved Staff Online @ LMU

Research output: Contribution to conferencePresentation

Abstract

<p> One tangible benefit of working at a university is the number of opportunities for continuing education. At LMU, these resources abound for white-&shy;&hyphen;collar, professional staff. But results from a 2010 survey initiated by the library and ITS indicated that the majority of respondents from LMU Facilities employees were unaware that library and technology workshops (which take place year-&shy;round) were offered at all. Through grassroots efforts, Raymundo Andrade and Jamie Hazlitt opened the lines of communication with facilities administration, offered basic technology and English language training opportunities for service staff, and tangibly improved the technology skills and enriched the lives of staff members from LMU facilities department through a series of bilingual workshops.</p>
Original languageAmerican English
Number of pages1
StatePublished - Jul 2012
EventAmerican Library Association Annual Conference Diversity and Outreach Fair in July, 2012 -
Duration: Jul 1 2012 → …

Conference

ConferenceAmerican Library Association Annual Conference Diversity and Outreach Fair in July, 2012
Period7/1/12 → …

Keywords

  • outreach
  • diversity
  • training
  • access
  • inclusion

Disciplines

  • Adult and Continuing Education
  • Language and Literacy Education

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