@article{abe3ff9e98ad49ff9ccb7cc8d2dd4c11,
title = "Customers' relational models as determinants of customer engagement value",
keywords = "Consumer behaviour, Engagement, Relational models, Relationship",
author = "Kaltcheva, \{Velitchka D.\} and Anthony Patino and Laric, \{Michael V.\} and Pitta, \{Dennis A.\} and Nicholas Imparato",
year = "2014",
month = mar,
day = "11",
doi = "10.1108/JPBM-07-2013-0353",
language = "English",
volume = "23",
pages = "55--61",
journal = "Journal of Product and Brand Management",
issn = "1061-0421",
publisher = "Emerald",
number = "1",
}