Original language | English |
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Pages (from-to) | 1033-1052 |
Number of pages | 20 |
Journal | European Journal of Marketing |
Volume | 41 |
Issue number | 9-10 |
DOIs | |
State | Published - 2007 |
Externally published | Yes |
ASJC Scopus Subject Areas
- Marketing
Keywords
- Buyer-seller relationships
- Service failures
- Trust