Explaining buyers' responses to sellers' violation of trust

Sijun Wang, Lenard C. Huff

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)1033-1052
Number of pages20
JournalEuropean Journal of Marketing
Volume41
Issue number9-10
DOIs
StatePublished - 2007
Externally publishedYes

ASJC Scopus Subject Areas

  • Marketing

Keywords

  • Buyer-seller relationships
  • Service failures
  • Trust

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