| Original language | English |
|---|---|
| Pages (from-to) | 1033-1052 |
| Number of pages | 20 |
| Journal | European Journal of Marketing |
| Volume | 41 |
| Issue number | 9-10 |
| DOIs | |
| State | Published - 2007 |
| Externally published | Yes |
ASJC Scopus Subject Areas
- Marketing
Keywords
- Buyer-seller relationships
- Service failures
- Trust