Total Quality Requires Serious Training

Bohdan W. Oppenheim

Total Quality Requires Serious Training

Frank R. Seaver College of Science and Engineering

Research output: Contribution to journal › Article › peer-review

Abstract

Moving towards total quality (TQ) should be regarded as only one element of the overall training activities of any company. TQ training can present significant logistical and cost challenges. Furthermore, it can only be really successful if undertaken by enthusiastic individuals who are prepared to involve trainees in discussions and willing to listen to all views. Using experts offers a level of objectivity that is frequently not reached by a company's own trainers.

Original language	American English
Pages (from-to)	63-73
Journal	Quality Progress
Volume	32
Issue number	10
State	Published - Oct 1999

Disciplines

Systems Engineering

Cite this

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title = "Total Quality Requires Serious Training",

abstract = " Moving towards total quality (TQ) should be regarded as only one element of the overall training activities of any company. TQ training can present significant logistical and cost challenges. Furthermore, it can only be really successful if undertaken by enthusiastic individuals who are prepared to involve trainees in discussions and willing to listen to all views. Using experts offers a level of objectivity that is frequently not reached by a company's own trainers.",

author = "Oppenheim, {Bohdan W.}",

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JO - Quality Progress

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Total Quality Requires Serious Training

Abstract

Disciplines

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